Are there special instructions for washing my crywolf clothing?
Yes! We will send you a care instruction sheet with your order, but here it is:
Due to the nature of our water-based non-toxic inks, your shirt will fade approximately 5-10% after the first wash. This is normal and your shirt will not continue to fade. We recommend that you wash your shirt inside out, never with bleach and hang to dry (to prevent shrinking). Most of our shirts are 100% cotton, with the exception of tri-blend colours which are 50% cotton, 25% rayon and 25% polyester.
TIP: Ironing the print before the first wash helps to heat-set the ink and prevent it from fading. It is recommended to use a paper or cloth interface and iron using household iron at medium to high settings for 3-5 minutes on each side.
Do you do custom shirts or buttons?
Buttons? Definitely. Shirts? Sometimes, depending on the request.
Feel free to contact us with details of what you have in mind (quantity, sizes, # of colours and a picture or description of the design if you have one). For custom button orders we will provide you with a quote right away. We also have done some custom design work in the past for bands, logos, e-flyers, etc. so feel free to inquire about that as well.
Cute stuff, where is your store?
We do not have our own retail location, but we do sell some of our stuff in various stores (see our Retail section). We are always seeking more retailers, feel free to put in a request Crywolf gear at your favorite store!
What if I want something in XL or bigger? Do you carry those sizes?
We don't regularly carry every size in every design, but if you want a bigger size please e-mail us! If we don't have your size on the site, we can always order it in for you. Most styles go up to XXXL.
I have a picture of myself wearing crywolf, do you want to see it?
Yes! Send any photos of yourself wearing Crywolf to: crywolfclothing@gmail.com
We will add your photo to our Flickr stream and Customer Gallery on our website. We will also blog about it!
I like your site, can I link you?
TOTALLY!
I'm a store owner/buyer can I wholesale from you?
Yes! Just e-mail us and we will send you a pdf and link you to our online catalogue. An online wholesale ordering system will be set up shortly for fast & convenient ordering!
I'm thinking about joining your mailing list, what are your e-mails about?
We have made it a personal promise to never spam. We normally only send out one e-mail each month with important news! We'll let you know about sales & promotions, upcoming shows, new designs & products. Exclusive promotions and discounts will be available to members of our mailing list!
Why do you hand print your stuff?
Each shirt is printed individually, by hand and eye, without the aid of any presses. Sometimes people ask us why we would hand print every shirt when we could just save our time and pay to get them done at a printer. There are a bunch of reasons that we decided to go the hand printed route but it all seems to boil down to a matter of QUALITY.
Have you ever picked up a graphic tee and felt the raised, plastic texture of the ink? Many plastisol inks that professional printers use have that quality and leave you with a somewhat stiff print on your shirt. One of the advantages of printing with water-based inks is that after the first wash, your print feels like its part of the material.
Through our hand printed process, we are able to ensure that all of our products uphold a high level of quality and craftsmanship surpassing the quality of other mass produced brands. Due to this labour intensive process, each design is printed in a very limited edition and this means you own a unique and collectable piece of clothing!
Rules for Posting on crywolfclothing.com
We encourage our fans to post messages, thoughts, & opinions on crywolfclothing.com, but kindly ask that all user comments follow common sense and adhere to the guidelines provided below.
Please note that any comments or posts may be removed at the sole discretion of crywolfclothing.com at any time. Merci!
1. Users may not post any content that may be considered offensive, controversial or inappropriate to crywolfclothing.com or its visitors in any manner.
2. Users may not not include content that may cause legal liability to Crywolf or any of its subsidiaries or affiliates.
3. Users may not include images or references of any activity that may be considered unlawful or inappropriate to crywolfclothing.com.
4. Users may not include business advertising.
5. Users may not include content that may violate the integrity or reputation of Crywolf.
6. Users may not include content that may cause legal liability to Crywolf or any of its subsidiaries or affiliates.
7. Users may not post SPAM of any kind.
See Privacy Policy
What type of payment do you accept?
We accept Paypal, Paypal E-Cheques and Credit Cards (Visa, Mastercard and American Express).
I don't like paypal, can I send you a cheque?
To ensure safe and secure payment, we recommend using the above methods of payment. However, if there is no possible way for you to use any of the above methods, please e-mail us and we will try to arrange something.
I just ordered, when will I get my stuff?
Most of the time we will ship out your order within 24 hours of when it was placed, even on the weekends (but items shipped on the weekend will go out on Monday).
What shipping service do you use?
We ship through Canada Post. Wholesale orders are shipped through FedEx ground. If you prefer a service other than Canada Post, please contact us and we can arrange something.
I love your stuff but I'm not comfortable with online shopping, where else can I find it?
Check our retailers section for stores that carry our products. Please keep in mind that they do not stock everything you see online, so we would suggest calling ahead of time to check if they have what you want. Also check our Events section for upcoming craft shows/trade shows that we do. Again, if there is a specific item you're looking for, e-mail us and we can make sure that we will have it for you at the show.
Is my information safe?
We will never ever sell any of your information (address, email, phone, etc) or use it for any other reason then to send you your order. We employ a method of interaction with our visitors that does not compromise credit card information. Our online system is 100% secure.
Can I return or exchange my item?
Sure! E-mail us to arrange a return or exchange. We will accept returns for any unworn, unwashed items within 30 days of receiving it and issue you a refund within 7 days of receiving your item. Exchanges must also be unworn and unwashed. Crywolf is not responsible for shipping costs on returns or exchanges.