WHERE IS MY PACKAGE?
We are currently offering curbside/contactless pick-up on Thursdays from 11am-4pm. You can arrive anytime in this window. We will eventually be adding more days to the pick-up schedule. If you cannot make this window but would still love to pick-up, contact us and we'll see if we can accommodate.
When you arrive at the store, call us at (647) 729-7078 from the sidewalk and give us your order number. Please stay at the bottom of the stairs to allow for a 6 foot distance. You will see a small table at the top of the stairs, that is where we'll place your package when you arrive. Once we place your order on the table we'll go back inside and you can walk up and grab it. Please do not try to go in the store, we will bring it out to you :)
Please make sure that you've received an e-mail that your order has been fulfilled before picking up as we need time to process and pack your order and we want to be sure that it's ready for you.
WHEN WILL YOUR STORE RE-OPEN?
We will re-open when we feel safe and adequately prepared. In the meantime, we are offering curbside pick-up and free shipping on orders over $50 within Canada.
If you are looking for something that you've seen in our store that isn't online, please contact us at firstname.lastname@example.org